Privacy Policy

Last updated: 16 January 2026

1. Introduction

MarkSense by NL English Academy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email address, password)
  • Assignment content and submissions
  • Payment information (processed securely through third-party providers)
  • Communication preferences

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process your assignments and provide marking feedback
  • Process payments and manage subscriptions
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our Service
  • When required by law or to protect our rights
  • In connection with a business transfer or merger
  • With your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our Service is designed for students, including those under 18. We comply with applicable privacy laws regarding children's data. Parents or guardians should supervise their children's use of the Service.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at our contact page.